Privacy Policy
Effective Date: March 1, 2025
Last Updated: May 16, 2025
At Pawly (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, products, and services.
If you have any questions about this Privacy Policy, please contact us at
info@pawlyco.com.
1. Information We Collect
We may collect the following types of information when you interact with our website or purchase our products:
Personal Information: Name, email address, shipping address, phone number, payment information (processed securely via third-party payment processors).
Device Information: IP address, browser type, device type, operating system, and pages visited.
Usage Data: How you use our website, including time spent, links clicked, and referring URLs.
Marketing Preferences: Your communication preferences and responses to promotions.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you about your order or account
Improve our website, products, and customer experience
Send you marketing emails or SMS (only with your consent)
Detect and prevent fraud or misuse of our services
3. Sharing Your Information
We do
not sell your personal data. We may share your information with trusted third parties to help us operate effectively, including:
Payment processors (e.g., Shopify Payments, PayPal)
Shipping providers (e.g., USPS, UPS, FedEx)
Email and SMS platforms (e.g., Klaviyo, Mailchimp)
Web analytics services (e.g., Google Analytics)
These service providers only access your data as needed and are required to protect it.
4. Your Rights & Choices
Depending on your location, you may have rights under privacy laws (like GDPR or CCPA), including:
Accessing the personal data we hold about you
Requesting that we correct or delete your information
Opting out of marketing emails (via unsubscribe link in footer)
Opting out of SMS (by replying “STOP” to any text message)
To exercise your rights, contact us at
info@pawlyco.com.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
7. Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Children's Privacy
Pawly’s services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us at
info@pawlyco.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll notify you via our website or email.
Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at:
info@pawlyco.com